Crutchfield Reviews
(Rated by 1229 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Return Policy4.6
- Customer Service5.0
- Price & Quality4.0
- Shipping & Delivery4.5
Recent Customer Reviews (9)
George North
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Anthony Piercy
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Christophe Allard
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Sally Suarez
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Lisa Orman
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Jérôme Aubin
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Teresa Milano
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Alicia Taylor
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Franziska Lang
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Crutchfield Pricing
Car Stereos (open box and scratch & dent)
$141.55 - $199.00
Payment Methods
Accepted Payment Options:
Prices for items on Crutchfield.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Crutchfield credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Crutchfield Pros & Cons
Pros
1
Great Pricing: Offers competitive pricing with additional items needed free with purchase.
2
Fast and Free Delivery: Known for lightning-fast shipping and free delivery.
3
Excellent Customer Service: Praised for its customer service, with many customers noting helpful and patient advisors.
4
Comprehensive Product Selection: Offers a wide range of products, including car stereos, speakers, and accessories.
5
Free Lifetime Tech Support: Provides free lifetime technical support, which is a significant advantage for many customers.
6
60-Day Price-Drop Protection and Returns: Offers 60-day price-drop protection and returns, giving customers peace of mind.
CONS
1
Lacking Installation Instructions: Some customers have reported that the installation instructions can be vague and confusing.
2
Customer Support Issues: There have been instances where customer support was unhelpful or unresponsive, particularly in resolving complex issues.
3
Shipping Delays: Some customers have experienced longer-than-quoted shipping times, which can be frustrating.
4
Return Policy Limitations: There have been complaints about the return policy, including issues with returning items after a certain period or due to specific conditions.
Crutchfield Features and Benefits
Features
60-day Return Policy
Allows returns of complete, like-new items for any reason within 60 days
Free 2-day Shipping
Available on orders $35 and up, with delivery in 2 business days or less to most of 48 contiguous U.S. states
Competitive Pricing
Offers great pricing with additional needed items free with purchase
Fast and Free Delivery
Provides lightning-fast shipping and free delivery
Excellent Customer Service
Features helpful and patient advisors
Comprehensive Product Selection
Offers a wide range of products including car stereos, speakers, and accessories
Free Lifetime Tech Support
Provides free lifetime technical support with every purchase, a significant advantage
60-Day Price-Drop Protection
Offers price adjustment if Crutchfield price drops within 60 days, providing peace of mind
Wide Selection
Broad range of brands and models for car stereo, audio, speakers, home theater, pro audio, TVs, and more
Customer Reviews
Provides insights into real-world experiences through reviews and ratings
Advanced Sound Systems
Offers options to suit every car owner’s needs from premium speakers to powerful amplifiers
Dedicated Account Manager
Provides personalized support for a smooth purchasing process
Net 30 Terms
Payments due 30 days from invoice date for qualified buyers
Tax Exemption
Available for qualified buyers
Price Matching
Matches delivered price on manufacturer's website for identical in-stock items
Deals and Specials
Offers discounts on open box and scratch & dent items, saving up to 40% off regular prices